• Full payment is due before the first appointment. This can be made by any card (Debit or Credit), BACS transfer.
• Once payment has been made, it is advisable to book the first batch of programme appointments in advance.
• To achieve maximum benefit, all programmes are designed to be completed within a 12-week period.
• If this is not possible (special circumstances may apply), the programme may be extended to a maximum of 16 weeks.
• Any outstanding sessions not taken beyond the 16-week period may be forfeited.
• Cancellations/rebooking: A minimum of 24 hours is necessary to cancel an appointment.
• Notice of less than 24 hours may result in your appointment being forfeited.